Privacy Policy

Effective date:

1. Introduction

This Privacy Policy explains how ("we", "us", or "our") collects, uses, and protects your information when you use the mobile application (the "App").

The App is a peer-to-peer platform that enables users to exchange physical jigsaw puzzles using an in-app digital points system.

By using the App, you agree to this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name or display name
• Email address (via Apple or Google authentication)
• Profile photo (optional)
• Unique user ID

Authentication is handled through Firebase Authentication using Apple Sign-In and Google Sign-In.

2.2 Exchange Information

When you request a puzzle, we collect:

• Shipping address
• Delivery details
• Contact information (such as phone or email if provided)
• Notes attached to requests

This information is shared with the puzzle owner solely for the purpose of fulfilling that specific request.

2.3 Transaction Information

We collect:

• Points balance
• Points transaction history
• In-app purchase records
• Request status history

In-app purchases are processed by Apple through the App Store.

We do not collect or store your payment card details.

2.4 Device & Technical Information

We may collect:

• Device model
• Operating system version
• Firebase Cloud Messaging (FCM) token
• App usage logs
• Crash reports

This information is used to improve performance and ensure platform stability.

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Facilitate puzzle exchanges
• Process point transactions
• Send push notifications
• Resolve disputes
• Prevent fraud and abuse
• Improve app performance

We do not sell personal information.

4. How Information Is Shared

4.1 Between Users

When you submit a puzzle request:

• Your shipping and contact details are shared with the puzzle owner for the purpose of completing the exchange.

No additional personal data is shared publicly.

4.2 Service Providers

We use trusted third-party providers:

• Firebase (Google LLC) for authentication, database storage, and push notifications
• Apple Inc. for in-app purchase processing

These providers may process data on secure cloud servers.

4.3 Legal Requirements

We may disclose information if required by law or to protect our legal rights.

5. Data Storage and Security

We use Firebase cloud infrastructure to store data securely.

We implement reasonable technical and administrative safeguards to protect user data.

However, no system can guarantee absolute security.

6. Data Retention

We retain user information:

• For as long as your account remains active
• As necessary to resolve disputes
• As required by legal obligations

If you delete your account, we will delete or anonymize personal data unless retention is required by law.

7. Push Notifications

We use Firebase Cloud Messaging to send notifications regarding:

• New requests
• Request approvals or rejections
• Shipping updates

You may disable notifications in your device settings.

8. In-App Purchases & Points

Points purchased in the App:

• Are digital in-app currency
• Have no cash value
• Are non-transferable outside the App

Purchase processing is handled by Apple.

We do not store payment card information.

9. Children's Privacy

The App is intended for users aged 18 and older.

We do not knowingly collect personal information from children under 18.

If we become aware of such data collection, we will delete it.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to certain processing

To exercise your rights, please contact us via our contact page.

11. International Data Transfers

Your information may be processed on servers located outside your country.

By using the App, you consent to such transfers where permitted by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Continued use of the App after updates constitutes acceptance of the revised policy.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact at or visit our contact page.